ShiftLefter
Writing
Essays on quality as a dimension, not a phase.
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Your System Is Not Your Application
Your application is the part you test. Your system is everything a user crosses on the way to their goal - and much of it ships unchecked.
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The Pony Test
Hand a blinded agent nothing but your marketing pitch, ask it to derive your product, and grade what it imagines. A field note from the first run I’ve done.